Job Purpose:
To deliver the new Certification sales and cross-sales targets of other BAB products/services.
Accountabilities:
Selling
- Dealing with new enquires, providing clear, relevant and accurate information
- Following-up of both new and existing client quotations
- Identifying opportunities to cross-sell other products within the company portfolio
- Carrying out regular follow-ups with existing client accounts to maintain relationships
- Leveraging opportunities with existing clients through ongoing relationship management
- Coordinating sales effort with team members and other departments
- Achieving agreed upon sales targets and outcomes within defined timescales.
Supporting
- Liaising with Client Service and Field Audit teams in order to deal with general client enquiries
- Contributing to improvements in the client experience and identifying opportunities to improve conversion rates across the team – working with the Sales & Marketing Director to deliver upon these.
Administrative
- Ensuring client records are maintained, using agreed system and procedures, including ‘Activities’
Success criteria:
- Achieving the monthly, annual and rolling quarterly targeted level of new Certification sales and cross-sales of other BAB products/services.
Context:
The Certification Adviser is responsible for ensuring that the new Certification sales and cross-sales targets are met.
Competencies:
High level behavioural indicators
- Highly motivated and target driven with a proven track record in sales
- Relationship management skills and openness to feedback
- An in-depth company product knowledge
- A positive, friendly and driven predisposition
- An ability to establish trust through building rapport
- Excellent persuasiveness skills
- Effective communication skills, both oral and written
- An ability to manage workload to ensure client experience and conversion rates are upheld
- An ability to work well within a team
- Excellent knowledge of MS Office.
This job description is not exhaustive and the role-holder may be required to do other duties in support of business needs as may change from time to time.
How to Apply
Please send your CV, with a covering letter, to [email protected].
At Amtivo, we are dedicated to fostering a diverse, equitable, and inclusive environment where authenticity thrives. We believe that true collaboration stems from valuing every individual’s unique perspective and experience. Our commitment to agility empowers us to adapt and innovate, driving superior performance. Upholding the highest standards of integrity, we strive to create a workplace where everyone feels respected, valued, and inspired to contribute their best.
Amtivo Group is an Equal Opportunities Employer. The organisation provides equal employment opportunities regardless of ethnic origin, gender, nationality, religion, physical ability, sexual orientation, marital status, parental status, or medical history.
