{"id":7773,"date":"2023-01-27T11:33:52","date_gmt":"2023-01-27T11:33:52","guid":{"rendered":"https:\/\/amtivo.com\/uk\/resources\/feefo-platinum-award-winner-3-years-running\/"},"modified":"2026-03-18T16:13:39","modified_gmt":"2026-03-18T16:13:39","slug":"feefo-platinum-award-winner-3-years-running","status":"publish","type":"resources-filter","link":"https:\/\/amtivo.com\/uk\/resources\/news\/feefo-platinum-award-winner-3-years-running\/","title":{"rendered":"British Assessment Bureau Retains Coveted Feefo \u2018Platinum Trusted Service Award\u2019"},"content":{"rendered":"<div>\r\n<p>We are delighted to announce that we have once again been honoured with the \u2018Platinum Trusted Service Award\u2019 from independent reviews service, Feefo. This prestigious award celebrates businesses that are consistently providing outstanding service and excellence to their customers.<\/p>\r\n<p>British Assessment Bureau is the first and only UKAS-accredited ISO certification body to have achieved this award. This is a testament to our commitment to providing our clients with the highest levels of satisfaction on a consistent basis.<\/p>\r\n<\/div>\r\n<div>\r\n<div>\r\n<div>To qualify for Platinum status, businesses must have achieved the gold standard of service for three consecutive years. Feefo requires a service rating of at least 4.5 to ensure that a high level of service is being provided consistently over a sustained period of time.<\/div>\r\n<div>\u00a0<\/div>\r\n<div>We are proud of the dedication and effort of our team that has allowed us to retain this prestigious award and look forward to continuing to deliver excellent service to our clients. \u00a0<\/div>\r\n<h2>Platinum Award Recognises Excellence in Customer Service<\/h2>\r\n\r\nBritish Assessment Bureau, a professional services firm, is proud to announce they have been awarded the 2023 Platinum Trusted Service Award, which recognises companies that have provided outstanding customer service for at least three years running.<\/div>\r\n<div>\u00a0<\/div>\r\n<div>British Assessment Bureau&#8217;s Chief Revenue Officer, Paul Levett, commented on the award, saying &#8220;I am enormously proud to be part of such a professional team that consistently delivers outstanding service to our clients. It is humbling to read the comments on Feefo \u2013 they all mention a positive interaction with one of our Auditors or client-facing office-based staff, and many describe where somebody has gone out of their way to help. This award is an acknowledgement of the amazing people we have at British Assessment Bureau.&#8221; \u00a0<\/div>\r\n<div>\u00a0<\/div>\r\n<div>At British Assessment Bureau, customer service is a top priority, and the team is proud to be recognised for their hard work. Through their dedication to providing excellent customer service, British Assessment Bureau has been able to build an amazing team and deliver the best possible service to their clients. The Platinum Trusted Service Award is a testament to their commitment to providing the highest quality of service to their clients. \u00a0<\/div>\r\n<div>\u00a0<\/div>\r\n<div>British Assessment Bureau is proud to be recognised for its customer service excellence and looks forward to continuing to provide outstanding service to its clients. \u00a0\r\n\r\n<h2>How Businesses Are Scored<\/h2>\r\n\r\nEach client is invited to provide a review of their experience each time they complete initial certification or an annual audit with us. They submit their reviews via Feefo\u2019s independent service, which is then tracked across the year to provide us with our rating as a score out of 5 (stars). \u00a0\r\n\r\n<h2>What the Scores Mean<\/h2>\r\n\r\nA score of 4 out of 5 or higher is considered good. Businesses that achieve a score of at least 4.5 in any one calendar year earn a Gold Trusted Service Award. To achieve \u2018Platinum\u2019 status a business needs to earn the Gold Award for three consecutive years, which British Assessment Bureau has been doing consistently for the past 4 years. \u00a0\r\n\r\n<h2>About British Assessment Bureau\u00a0<\/h2>\r\n\r\nBritish Assessment Bureau is one of the UK\u2019s fastest-growing, <a href=\"\/uk\/ukas-accredited\/\">UKAS-accredited certification body<\/a>. Offering a range of\u00a0<a href=\"\/uk\/certification\/\" rel=\"noopener\">ISO certification services<\/a> (Including ISO 9001, ISO 14001, ISO 27001, ISO 45001 and more) as well as PAS 2030 and Cyber Essentials. This is complemented by a range of\u00a0<a href=\"\/uk\/training\/\" rel=\"noopener\">Training and eLearning courses<\/a>, designed to help organisations to excel. \u00a0\r\n\r\n<h2>About Feefo\u00a0<\/h2>\r\n<a href=\"https:\/\/www.feefo.com\/en-GB\/reviews\/the-british-assessment-bureau?displayFeedbackType=SERVICE&amp;timeFrame=YEAR\" target=\"_blank\" rel=\"noopener\">Feefo<\/a>\u00a0is an independent reviews and insights platform that gives businesses the tools to build better customer relationships, improve customer experience and enhance brand reputation, all powered by purchased verified reviews. Working with over 2,500 brands, Feefo ensures that all feedback is authentic by matching it to a legitimate transaction to increase consumer confidence and enable businesses to make smarter business decisions. \u00a0\r\n\r\n<h2>Interested in Finding Out More?<\/h2>\r\n<a href=\"\/uk\/reviews\/\"><u>Click here to read the reviews<\/u><\/a>.<\/div>\r\n<\/div>","protected":false},"excerpt":{"rendered":"British Assessment Bureau secures Feefo Platinum Trusted Service Award for the third year, a testament to our commitment to excellence.","protected":false},"author":11,"featured_media":0,"template":"","resource":[186],"resource-tag":[],"class_list":["post-7773","resources-filter","type-resources-filter","status-publish","hentry","resource-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>British Assessment Bureau Retains Coveted Feefo \u2018Platinum Trusted Service Award\u2019 - 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