{"id":2660,"date":"2016-02-01T11:29:02","date_gmt":"2016-02-01T11:29:02","guid":{"rendered":"https:\/\/amtivo.com\/uk\/standards\/uncategorized\/untagged\/hsbc-suffer-cyber-attack\/"},"modified":"2025-12-15T16:18:24","modified_gmt":"2025-12-15T16:18:24","slug":"hsbc-suffer-cyber-attack","status":"publish","type":"standard-post-filter","link":"https:\/\/amtivo.com\/uk\/standards\/cyber-essentials\/insights\/hsbc-suffer-cyber-attack\/","title":{"rendered":"HSBC Suffers Cyber Attack"},"content":{"rendered":"

HSBC, one of the world\u2019s largest leading banking and financial services organisations, serving 17 million personal banking and business customers in the UK, are the latest company to fall victim to a large scale cyber attack.<\/strong><\/p>\r\n

From the early afternoon of Friday 29th January, HSBC customers were locked out of their internet banking accounts for several hours after the bank experienced a denial of service attack by unknown online criminals. A denial of service attack is when a single website is swamped with traffic in an attempt to bring it down.<\/p>\r\n

RECOMMENDED READ: <\/strong>The UK\u2019s latest data breaches<\/a><\/p>\r\n

Keep your clients\u2019 data safe by getting ISO 27001<\/a> certified. Alternatively, read our ISO 27001 Guide<\/a> for all the information you need about how to implement and maintain this vital information security standard.<\/p>\r\n

The attack, which fell on the last working day of the month, would have been a particularly busy day for online banking, as many customers would have received their first pay packet of the New Year \u2013 creating countless inconveniences for customers.<\/p>\r\n

The bank\u2019s UK division took to Twitter to keep customers informed commenting, \u201cHSBC is working closely with law enforcement authorities to pursue the criminals responsible for today\u2019s attack on our internet banking.\u201d<\/p>\r\n

The bank has alluded that there\u2019s been no indication of customer\u2019s data being at risk of theft during the attack, but that they are working with the government backed Computer Emergency Response Team, Cert-UK, to identify the responsible criminals that caused hours of chaos. Over 9 hours after their initial tweet to customers, they confirmed \u201cHSBC internet and mobile banking are now fully recovered. Thanks for your patience and again we apologise for the disruption.\u201d<\/p>\r\n

This is the second issue the bank has experienced in a month where customers have been locked out of online services, although HSBC confirmed that the first issue was due to a complex technical issue, not the result of a cyber attack.<\/p>\r\n

HSBC suggested customers should visit their local branch for any urgent transactions, offering a link on their Twitter page for followers to locate their nearest open branch. The bank also released a statement outlining that all major branches would remain open the following day, Saturday 30th January, due to the inconvenience customers had faced. It was confirmed that customer transactions were not affected, although their internet and mobile services had only been partially recovered by late afternoon; with customers understandably becoming frustrated.<\/p>\r\n

\r\n

An increase in heavily publicised UK data breaches is resulting in a greater demand for businesses to be certified to the internationally recognised information security ISO 27001 standard<\/a>.<\/h4>\r\n

Get in touch with our award winning team of ISO specialists to find out more about ISO 27001 \u2013 free phone 01892 337155 or <\/b>complete an online enquiry form<\/b><\/a>.<\/b><\/h4>","protected":false},"excerpt":{"rendered":"HSBC, a global banking leader, is the latest victim of a high-profile cyber attack.","protected":false},"author":24,"featured_media":2091,"template":"","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"standard-post-categories":[31],"standard-post-tags":[32],"class_list":["post-2660","standard-post-filter","type-standard-post-filter","status-publish","has-post-thumbnail","hentry","standard-post-categories-insights","standard-post-tags-cyber-essentials"],"acf":[],"yoast_head":"\nCyber Attack News - HSBC Suffers Cyber Attack<\/title>\n<meta name=\"description\" content=\"HSBC, a global banking leader, is the latest victim of a high-profile cyber attack.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/amtivo.com\/uk\/standards\/cyber-essentials\/insights\/hsbc-suffer-cyber-attack\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"HSBC Suffers Cyber Attack\" \/>\n<meta property=\"og:description\" content=\"HSBC, a global banking leader, is the latest victim of a high-profile cyber attack.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/amtivo.com\/uk\/standards\/cyber-essentials\/insights\/hsbc-suffer-cyber-attack\/\" \/>\n<meta property=\"og:site_name\" content=\"Amtivo UK\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-15T16:18:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/amtivo.com\/uk\/wp-content\/uploads\/sites\/20\/2025\/04\/case-study-bancroft-thumbnail.png\" \/>\n\t<meta property=\"og:image:width\" content=\"800\" \/>\n\t<meta property=\"og:image:height\" content=\"450\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:image\" content=\"https:\/\/amtivo.com\/uk\/wp-content\/uploads\/sites\/20\/2025\/04\/testimonialImage-placeholder.jpg\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Cyber Attack News - 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