- Job Role: Scheduler
- Department: Client Services
- Reports to: Client Services Team Lead
- Location: Denver, Colorado
- Job Type: Permanent, Hybrid 3 days in the office, Tuesday to Thursday
- Salary: Up to $55,000 + benefits (DOE)
Overview
We are looking for 2 Schedulers, one for new business and one for existing business.
The Scheduler is responsible for coordinating auditor availability and maintaining accurate client audit scheduling information across the business for ISO 9001, AS9100, AS9110, AS9120, ISO 14001, ISO 45001, ISO 13485 and ISO 27001.
Working closely with clients, auditors, account managers, and internal operational teams, the Scheduler identifies auditor availability, coordinates scheduling of Surveillance and Recertification audits, maintains information in Amtivo Connect, and uses a scheduling tracker to ensure audit scheduling requirements are managed efficiently and deadlines are met.
This is an administrative and coordination role with direct communication with clients and auditors. The Scheduler provides clients with available audit dates and relevant scheduling information based on their communications with potential auditors.
The ideal candidate is organized, detail-oriented, proactive, and comfortable managing multiple priorities, maintaining accurate systems, and following tasks through to completion.
Responsibilities
Audit Scheduling and Auditor Coordination
- Coordinate with auditors to identify their availability for upcoming Surveillance and Recertification audits.
- Identify suitable auditors based on their qualifications, technical competencies, industry experience, location, and applicable certification standards.
- Provide clients with available auditor dates and relevant scheduling information.
- Monitor changes to auditor availability and proactively identify alternative scheduling options when rescheduled audits are needed.
- Schedule audits at a minimum of 6 months in advance.
ERP System and Data Management
- Maintain and update audit scheduling information, auditor records, client records, and related administrative data within the ERP system.
- Complete required backend administration to support the progression of clients through the certification cycle.
- Ensure audit requirements, scheduling statuses, auditor assignments, and outstanding actions are accurately recorded.
- Identify recurring system or data issues and escalate them to the appropriate team.
Scheduling Trackers
- Maintain and regularly update scheduling trackers to monitor upcoming audits, outstanding tasks, auditor availability, and actions requiring follow-up.
- Use tracking tools to organize daily workloads, prioritize tasks, and ensure important deadlines are not missed.
- Proactively follow up with auditors and internal teams to obtain missing information and resolve outstanding actions.
- Identify scheduling gaps, overdue tasks, and potential resource constraints before they affect operational timelines.
Skills and Qualifications
Required
- Strong organizational skills and the ability to manage multiple tasks, priorities, and deadlines. Strong written communication skills and confidence communicating with auditors and internal teams.
- Excellent attention to detail and commitment to accurate data entry and recordkeeping.
- Ability to work independently, manage a daily workload, and take ownership of assigned responsibilities.
- Comfortable working with ERP systems, spreadsheets, and task-tracking tools.
- Strong problem-solving skills and the ability to adapt to changing schedules and priorities.
Preferred
- Experience in scheduling, resource coordination, operations administration, or data management.
- Experience working for a certification body, auditing organization, or within a regulated industry.
- Familiarity with ISO 9001, AS9100, AS9110, AS9120, ISO 14001, ISO 45001, ISO 13485, or ISO 27001 certification processes.
- Experience using ERP or CRM systems and maintaining operational trackers.
Benefits
- Paid time off
- 401(k) Pension
- Dental insurance
- Vision insurance
- Paid Sick Leave
How to Apply
If you’re ready to take on this exciting opportunity, please submit your CV and a cover letter outlining your relevant experience to recruitment@amtivo.com. We look forward to hearing from you!
At Amtivo, we are dedicated to fostering a diverse, equitable, and inclusive environment where authenticity thrives. We believe that true collaboration stems from valuing every individual’s unique perspective and experience. Our commitment to agility empowers us to adapt and innovate, driving superior performance. Amtivo Group is an Equal Opportunities Employer. The organisation provides equal employment opportunities regardless of ethnic origin, gender, nationality, religion, physical ability, sexual orientation, marital status, parental status, or medical history.
Due to the high volume of applications we receive, we are not always able to provide individual feedback. We aim to contact applicants within 14 days if selected for interview. Applications will be reviewed on a rolling basis, and interviews will be conducted throughout the advertising period. We encourage early applications, as the vacancy may close once a suitable candidate has been appointed.
