Huel Achieves BRCGS Certification with UK Food Cert

Introduction

Huel, a leading brand in nutritionally complete food, achieved its first BRCGS certification for its state-of-the-art manufacturing site with the support of UK Food Cert, part of Amtivo Group. This milestone marks a significant step for Huel as it transitions from using co-manufacturers to in-house production, supporting high quality and efficiency at every step.

Background

Huel’s journey to achieving BRCGS certification began when they decided to bring production in-house, enabling greater control over quality and the ability to innovate more rapidly. Their new facility, built from the ground up, required top-tier accredited certification to reflect their commitment to excellence.

huel logo

Why UK Food Cert?

Recommended by Coeliac UK and chosen for their professionalism and responsiveness, UK Food Cert provided the expertise Huel needed. The collaboration was marked by flexibility and understanding, with UK Food Cert accommodating the challenges of a new manufacturing site build and evolving timelines.

The Certification Journey

Charlotte Johnson, Technical Manager at Huel had experienced the BRCGS certification process previously, but this was the first time doing so through UK Food Cert. Commenting on her experience, Charlotte said “From the outset, UK Food Cert’s team – including Hayden, Chelsea, and auditor Shaun – provided exemplary support. Despite tight timelines, we achieved certification within three months of starting production”. This was an impressive feat underscoring Huel’s dedication to quality.

Reflecting on the experience of becoming certified, Charlotte identified three key areas where UK Food Cert excelled:

  • Pre-certification support: Regular communication and helpful guidance was provided to help navigate challenges.
  • Audit experience: Shaun, Head of Technical at UK Food Cert and the lead auditor, focused on identifying areas of conformity rather than seeking nonconformities, creating a collaborative and constructive experience.
  • Post-audit care: Follow-ups from the team added a personal touch, reinforcing the partnership’s value.

Ian Wynne, Technical Director, said “This was our first BRCGS at our Milton Keynes site and we were a little nervous about a fair representation for such a new location, despite knowing we were in good shape. Shaun was Head of Technical and after 20 years of audits I can confirm he was nothing but pragmatic, logical, fair and firm. We couldn’t have asked for a better auditor.”

Impact of Certification

While Huel did not initially require BRCGS certification for retail supply, obtaining it early provided significant advantages for their organisation. It streamlined other certification processes (e.g., kosher, halal, and vegan certifications) and instilled confidence among stakeholders. The certification also symbolised Huel’s commitment to food safety and quality, laying the foundation for future growth.

Conclusion

Huel’s experience with UK Food Cert demonstrates the value of choosing a partner committed to understanding and supporting their clients. The certification is not just a compliance milestone but a testament to Huel’s dedication to being a leader in food safety, quality and innovation.

Charlotte Johnson
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UK Food Cert made what could have been a challenging experience smooth and collaborative. Shaun’s focus on conformance over non-conformance gave us confidence, and the support from Hayden and Chelsea went above and beyond. Their proactive communication, flexibility, and genuine care have solidified them as a key partner in our journey. Achieving BRCGS certification in just three months is a testament to this successful collaboration.

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Charlotte Johnson

Technical Manager

Huel