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ISO 13485

Medical Devices Quality Management

ISO 13485 is a globally recognised quality standard that outlines the requirements for a quality management system in the design, manufacture and installation of medical devices worldwide. With almost 30,000 certificates issued worldwide, this international standard ensures compliance with medical product and service regulations, demonstrating an organisation’s commitment to quality and customer satisfaction.

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What Is ISO 13485?

ISO 13485 is designed for organisations involved in the design, production, installation and servicing of medical devices. It provides a framework for implementing a Quality Management System (QMS), ensuring that medical devices meet regulatory requirements and maintain consistent quality across all organisations.

This certification for quality management of medical devices manufacturing provides a framework to help:

  • Demonstrate compliance with medical regulatory requirements.
  • Expand into new markets and participate in tenders requiring this ISO certification.
  • Enhance customer satisfaction and retention.
  • Benefit all sizes of organisations involved in medical device development, production and installation.
Amtivo (Formerly Certification Europe and EQA) ISO 13485 Medical Device - Medical worker operating a medical device.

What Are the Benefits of ISO 13485?

Product quality assurance

Product quality assurance

Compliance with regulations

Comply with regulations

Boosted customer confidence

Boosted customer confidence

Optimised processes and documentation

Optimised processes & documentation

effective risk management

Effective risk management

Global market access

Global market access

Continuous Improvement Culture

Continuous improvement

Enhanced supplier relationships

Enhanced supplier relationships

market surveillance v2

Efficient market surveillance

Market Competitive Advantage

Competitive edge

greater business opportunities

More business opportunities

Enhanced reputation

Industry recognition

Key Requirements of ISO 13485

The ISO 13485 standard outlines a number of requirements that organisations must meet to demonstrate their commitment to quality management system in the design, manufacture and installation of medical devices. These include:

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Organisational context

Understanding the organisation’s external and internal unique conditions that influence its strategic direction and approach towards its quality management system.

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Leadership

Leadership commitment to medical device quality management and continuous improvement, aligning policies with the organisation’s strategic objectives.

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Process control

Implementing controls and procedures to ensure the consistent production and installation of specific medical devices to a high quality and safe-to-use standard.

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Risk management

Identifying and mitigating risks associated with medical device manufacturing to comply with industry safety regulations and protect both employees and customers.

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Performance evaluation

Regularly assessing and improving the performance of your Quality Management System (QMS) to ensure high-quality, safe-to-use medical devices.

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Customer focus

Ensuring customer needs and expectations are identified and fulfilled to a high standard that benefits your business, including efficient customer service.

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Regulatory compliance readiness

Preparing your organisation to effectively respond to and comply with medical product and service regulations as and when they are updated, protecting you from legal ramifications.

Why You Should Choose Amtivo

  • Ireland-based team that understands your needs
  • Free ISO management system software to simplify certification*
  • Five-star ratings, independently reviewed via Feefo
  • A wide range of training courses to build your expertise
  • Access to a global team with global resources
Why Choose Amtivo

Becoming ISO 13485 Certified

STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
Stage One The initial assessment determines if the mandatory requirements of the standard are being met and if the management system is capable of proceeding to
Stage Two.
Stage Two The second assessment determines the effectiveness of the system, and seeks to confirm that the management system is implemented and operational.
Recommendation for Certification At this point in the process we review any corrective actions taken to address findings raised at Stage 1 & 2. Certification may be recommended.
Certification Review & Decision The organisations files are reviewed by an independent and impartial panel and the certification decision is made.
Certification Achieved Successful certification is communicated to the client. Certificates are issued.

STEP 1
Stage One The initial assessment determines if the mandatory requirements of the standard are being met and if the management system is capable of proceeding to
Stage Two.
STEP 2
Stage Two The second assessment determines the effectiveness of the system, and seeks to confirm that the management system is implemented and operational.
STEP 3
Recommendation for Certification At this point in the process we review any corrective actions taken to address findings raised at Stage 1 & 2. Certification may be recommended.
STEP 4
Certification Review & Decision The organisations files are reviewed by an independent and impartial panel and the certification decision is made.
STEP 5
Certification Achieved Successful certification is communicated to the client. Certificates are issued.

Implementing ISO 13485

Ensuring your quality management system is ready for ISO 13485 certification involves commitment from the entire organisation. Prior to certification assessments, you may want to consider a Gap Analysis assessment, a valuable tool to review the readiness of your management system before Certification Assessments. This analysis provides insights into areas that need improvement, ensuring a smoother certification process.

Medical devices 1

ISO 13485 FAQs

What is ISO 13485:2016 certification?

If an organisation is ISO 13485 certified, it has implemented a quality management system in line with these medical device requirements. This means its processes for ensuring the quality, safety and efficiency of medical devices have been assessed and recognised as reaching the high ISO standards.

ISO 13485:2016 is the most up-to-date version of this standard.

The current standard has significant changes from the previous version ISO 13485: 2003 and reflects the evolution of the medical device regulatory environment and the greater need for risk management and risk-based decision-making processes within the medical devices industry.

What are the ISO 13485 requirements?

Requirements of ISO 13485 apply to organisations regardless of their size and type except where explicitly stated. Wherever requirements are specified as applying to medical devices, they apply equally to associated services supplied by the organisation. The requirements may vary based upon the class of medical device, from a wheelchair to a pacemaker.

The processes required by this standard that applies to the organisation, but are not performed by the organisation, are the organisation’s responsibility and are accounted for in the organisation’s quality management system by monitoring, maintaining, and controlling the processes.

If applicable regulatory requirements permit exclusions of design and development controls, this can be used as a justification for their exclusion from the quality management system. These regulatory requirements can provide alternative approaches to be addressed in the quality management system. It is the organisation’s responsibility to ensure that claims of conformity to ISO 13485:2016 reflect any exclusion of design and development controls.

How long does the ISO certification last?

Certification for this ISO lasts for three years and is subject to mandatory audits to ensure compliance.

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