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ISO 27701

Privacy Information Management System

ISO 27701, also known as ISO/IEC 27701, is the global standard for Privacy Information Management Systems (PIMS), also known as the PIM system. Developed by ISO, it helps organisations to better protect sensitive customer and employee data, reduce the risk of security breaches and provide accountability for safeguarding privacy.

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What Is ISO 27701?

ISO 27701 is the world’s first international standard focusing on Privacy Information Management Systems. It provides a comprehensive framework for organisations, regardless of size or complexity, to establish, maintain and enhance their PIMS based on ISO/IEC 27001 and 27002 guidelines. Prior certification to ISO/IEC 27001 is necessary.

By obtaining 27701 certification, organisations can:

  • Implement best practices for managing and safeguarding personal information.
  • Minimise the risk of data breaches or mishandling.
  • Develop practical solutions to address privacy requirements.
  • Become compliant with data protection regulations, including GDPR.
  • Foster a culture of privacy and data security.

ISO 27701 certification offers a reliable framework for Personal Information Management Systems to safeguard Personally Identifiable Information (PII), reducing the risk of data breaches and ensuring compliance with relevant regulations.

Amtivo (Formerly Certification Europe and EQA) - ISO 27701 Privacy Information Management Systems. A row of workers at their desks with a focus on one with a headset on.

What Are the Benefits of ISO 27701?

Enhanced security

Enhanced security

Hazard

Risk mitigation

Product quality assurance

Compliance assurance

Organisational Protection

Data protection

Market Competitive Advantage

Competitive edge

Integrated Process

Transparent process

regulatory alignment

Customer trust

Improved reputation

Improved reputation

Efficient management

Efficient management

greater business opportunities

Employee awareness

Continuous Improvement

Continuous improvement

Legal confidence

Legal confidence

Key Requirements of ISO 27701

The ISO 27701 standard outlines a number of requirements that organisations must meet to demonstrate their commitment to information security and protection. These include:

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Privacy risk assessment

Identify and assess information privacy risks associated with processing Personally Identifiable Information, including which users have access and storage methods.

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Privacy policies & procedures

Develop comprehensive privacy policies and procedures aligned with ISO/IEC 27001 and legal regulations to best protect sensitive customer and employee data.

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Privacy roles & responsibilities

Define roles and responsibilities related to privacy within the organisation across teams, ensuring only authorised access is given to select individuals to reduce informational risks.

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Personal information asset management

Classify all information assets based on importance and sensitivity, and implement controls to protect them, including multiple layers of software and passwords.

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Asset control for privacy

Restrict access to personal information and the PIMS to authorised personnel only to reduce the chances of ransomeware attacks and data breaches.

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Privacy awareness training

Train and raise awareness among all employees in all departments regarding privacy and the protection of PII, including risks to watch out for and potential consequences.

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Privacy incident response

Develop a privacy incident response plan to handle incidents effectively and quickly with as minimal interruption and impact to daily operations and your customers.

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Monitoring & measuring privacy controls

Regularly and consistently collect data to measure the effectiveness and security of privacy controls and make efficient improvements as and when is necessary.

Why You Should Choose Amtivo

  • Ireland-based team that understands your needs
  • Five-star ratings, independently reviewed via Feefo
  • A wide range of training courses to build your expertise
  • Access to a global team with global resources
Why Choose Amtivo

Becoming Certified

STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
Stage One The initial assessment determines if the mandatory requirements of the standard are being met and if the management system is capable of proceeding to
Stage Two.
Stage Two The second assessment determines the effectiveness of the system, and seeks to confirm that the management system is implemented and operational.
Recommendation for Certification At this point in the process we review any corrective actions taken to address findings raised at Stage 1 & 2. Certification may be recommended.
Certification Review & Decision The organisations files are reviewed by an independent and impartial panel and the certification decision is made.
Certification Achieved Successful certification is communicated to the client. Certificates are issued.

STEP 1
Stage One The initial assessment determines if the mandatory requirements of the standard are being met and if the management system is capable of proceeding to
Stage Two.
STEP 2
Stage Two The second assessment determines the effectiveness of the system, and seeks to confirm that the management system is implemented and operational.
STEP 3
Recommendation for Certification At this point in the process we review any corrective actions taken to address findings raised at Stage 1 & 2. Certification may be recommended.
STEP 4
Certification Review & Decision The organisations files are reviewed by an independent and impartial panel and the certification decision is made.
STEP 5
Certification Achieved Successful certification is communicated to the client. Certificates are issued.

Implementing ISO 27701

Elevating your Privacy Information Management System (PIMS) to meet ISO 27701 standards is a collective effort involving a variety of departments. Training courses are essential to prepare your teams and support them in understanding this certification. Amtivo offers a variety of ISO 27701 training courses, both online and face-to-face, to meet your needs. 

Our trainer-led courses are delivered by privacy information management experts, these courses cover implementation strategies, auditing techniques and continuous improvement practices.

ISO 27701 FAQs

What is ISO 27701:2019?

ISO 27701:2019 is the latest edition of the international standard. We assess and audit organisations in line with the most up-to-date ISO certification requirements.

What industries implement ISO 27701?

ISO 27701 certification is suitable for any organisation, large or small, in any sector. The standard is especially relevant where the protection of personal information is critical, such as in the financial, health, public and IT sectors. The standard is also applicable to organisations that manage high volumes of data or information on behalf of other organisations, such as data centres and IT outsourcing companies.

Do I need to be ISO 27001-certified first?

Companies must be certified to ISO 27001 Information Security Management System first before adding the ISO 27701 Privacy Information Management standard. The information security management standard is valid for three years and is subject to mandatory audits to ensure compliance.

When you become certified in ISO 27701, you don’t receive a physical certificate – your ISO 27001 certificate is updated to reflect this.

What is ISO 27001?

ISO 27001 is the international standard used by organisations worldwide to manage information security. It was first created by the International Organization for Standardization.

 

How long does ISO 27701 certification last?

ISO 27701 is valid for three years and is subject to mandatory audits to ensure compliance.

At the end of the three years, an organisation will be required to complete a reassessment audit to receive the standard for an additional three years.

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