ISO 9001 – Free Introduction Course

What Is ISO 9001?

ISO 9001 is an agreed-upon international standard for creating a quality management system, including the processes, policies and procedures needed to improve and maintain high-quality products and services. It is designed to help businesses of all sizes and sectors —including SMEs, corporates, charities and government — be more efficient and improve customer satisfaction.

Quality management systems underpin ISO 9001. The standard enables businesses to focus on customers, leadership, employee engagement and processes in order to consistently meet customer needs and exceed their expectations.

Why Take an ISO 9001 Course?

Our ISO 9001 training supports an understanding of how the standard improves organisational efficiency, reduces costs and boosts productivity. It lets you see where the standard can identify and address risks and meet regulatory and statutory requirements in some sectors. On completion, you’ll understand how being ISO certified can provide a competitive advantage and lead to qualification as a preferred contractor and quality for more government-funded and large business tenders.

Training Aims and Outcomes

Understanding the benefits of ISO 9001 and the steps involved in certification can help you effectively plan and implement the standard.

By completing our ISO 9001 training course, you’ll:

• Gain an overview of the processes, policies and procedures needed for ISO 9001.
• Learn how ISO 9001 certification can benefit your organisation.
• Understand the importance of accredited certification such as INAB accreditation.
• Describe the ISO 9001 certification process and the key stages in its implementation.
• Learn about the role an annual surveillance audit plays.
• Discover how Amtivo supports implementing ISO 9001 certification.

ISO 9001 Training Duration

Our free training course lasts 20 minutes, and you can work at your own pace.

ISO 9001 Training Course Content

1. Introduction
   Learn about the origins of the ISO 9001 standard and understand its definition.
2. Benefits of ISO 9001 certification
   Discover how ISO 9001 certification can benefit your organisation, including developing more efficient processes, lowering internal costs and putting customers first by increasing product and service quality that exceeds customer expectations.
3. Accreditation
   The trainers we work with are all experts in the ISO process. They have audited hundreds of clients trying to achieve INAB-accredited certification.
4. Certification process
   Learn about the certification process and the stages involved in implementing the standard throughout your business, including building a robust QMS, both Stage 1 and Stage 2 audits, and the role of the annual surveillance audit.
5. Amtivo support
   Learn how Amtivo supports INAB-accredited certification, other ISO standards to consider and real-life testimonials from businesses that have achieved ISO 9001 certification.

How the Course Is Delivered

Our ISO 9001 training is an interactive course including video, presentations, and Q&A formats. Courses are accessed using a web browser over broadband on laptop and desktop PCs and mobile devices such as smartphones. You can study at your own pace and save your progress. Organisation-wide training can be recorded as part of ISO audits to show evidence of compliance.

Our training platforms support organisational learning, allowing course performance to be recorded and monitored. Our Activ software helps you build your ISO management system as part of all new certifications, with access to ISO experts, guides and downloading audit plans and reports.

We offer a range of online courses and support your certification process with in-house training and bespoke training, too.