Conack

Conack selected Amtivo, formerly Certification Europe, as their Certification Body from the tender process and proceeded with an ambitious target of becoming certified to ISO 9001 before the end of that year. This was achieved through working with Amtivo’s Certification Services Team in relation to assigning the correct Assessor, scheduling dates which suited both Conack and the Assessor and working together.

Over the following months and years, Conack worked with the same Assessor from Amtivo, who has built a great relationship with the team within the business and got to know the details of how their management system operated – A real benefit of having the same Assessor work with a company through their certification journey. In 2019, Conack worked with Martin to become certified to two additional standards – ISO 14001 and ISO 45001 which resulted in them achieving one Integrated Management System, making it a seamless and straightforward process for future Surveillance Assessments in the years to come.

Outcome

After gaining certification across the three standards for their Integrated Management System, Conack saw a number of benefits across the business. From making the tender and bidding process simpler and straightforward to improving the overall efficiency of internal processes and procedures and document control, Conack are reaping the rewards of their now fully established management system.

Although the beginning of the process was time consuming their team have seen the numerous benefits of following the ISO structure for their management systems and the need for central document control across their growing business. They have found their processes and SOPs have been tidied up at all levels throughout the business.

Now that there is a baseline set for their management system, the team at Conack have continuous improvement on their mind. With regular six-monthly assessments by Amtivo, Conack ensure the focus never drops from maintaining and improving their document control, streamlining processes further and consolidating SOPs for working smarter.

As well as internal benefits, the benefits also transpired with clients and when external stakeholders engage with Conack. In relation to Health & Safety specifically, Conack have noticed that when stakeholders, such as their clients or the HSA visit their sites they are provided with confidence and assurance that there is a system in place, the processes are assessed and verified and that all information for sites and personnel on site is tracked within the overall certified management system, ensuring a safe workplace for all.

With their multiple certifications implemented and certified, Conack’s clients express great trust in the organisation and it has greatly impacted their overall reputation across their client base.