Products are typically tangible items, something that your customers can physically hold in their hands.
Process Interaction
A set of interrelated or interacting processes or process elements that transforms inputs into outputs.
Preventive Action
The process of identifying and addressing potential sources of nonconformities to prevent their occurrence.
Policy
A statement of an organisation’s Intentions and direction, commitments, goals, and objectives related to a specific subject, that are formally expressed
Planning
The process of identifying out what the organisation wants to achieve and how it will get there.
Performance Evaluation
The process of monitoring, measuring, analysing, and evaluating an organisation’s performance to make sure it is meeting its objectives.
Performance
Measurable results of the management systems, related to the organisation’s control of risks, based on its policies and objectives.
