The Lead Auditor training course is designed to provide individuals with the skills and knowledge to plan and conduct internal QMS audits against the requirements of ISO 9001:2015. Information gathering and evaluation skills provide participants with the competencies needed to fully engage in the audit process. Audit reporting and corrective action modules provide insight into presenting audit findings.

Learning Outcomes

  • The duties and skills required of an auditor
  • How to plan, conduct and report an audit in accordance with ISO 19002:2011
  • Techniques to assist the auditor to gather and interpret objective evidence and to conduct the audit
  • The relationship between clauses of ISO 9001:2015

1,495.00

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Course Content

  • Introduction to Management System auditing and ISO 19011:2011
  • The principles of auditing
  • Risk-based thinking, PDCA Cycle and the Process Approach (ISO 9001:2015)
  • The audit process
  • Audit roles and responsibilities
  • Initiating, preparing and conducting audit activities
  • Evidence gathering and interview techniques
  • Audit reporting
  • Corrective action