ISO 27701

The global standard for managing private information security

ISO 27701 is a global standard for securely managing private information. It helps businesses effectively and securely protect sensitive information, minimise risk, and support compliance with data protection regulations.

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What Is ISO 27701?

ISO 27701 is the international standard that provides guidelines for establishing a Privacy Information Management System (PIMS) as an extension to ISO 27001.

The standard helps organisations consistently meet customer and regulatory privacy requirements by focusing on protecting personally identifiable information (PII), managing privacy risk, and continuously improving.

By following ISO 27701, businesses can enhance their data privacy practices, reduce the risk of breaches, and build trust in handling personal information. This standard is valuable for any organisation that processes personal data.

Accredited certification is not yet available with British Assessment Bureau. However, if you’re interested in becoming certified, simply complete our short form below. We’ll contact you when the accredited certification for ISO 27701 becomes available with British Assessment Bureau.

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Understanding ISO 27701

ISO 27701 is a worldwide standard for managing privacy, helping businesses improve data protection, meet privacy laws, and gain customer trust.

Introduced in 2019 as an addition to ISO 27001, ISO 27701 focuses on using risk-based thinking and working well with other management systems to ensure strong privacy controls.

It also highlights the importance of leadership in making privacy a key focus throughout the entire organisation.

Understanding ISO 27701

Who Needs ISO 27701?

ISO 27701 is valuable for any organisation aiming to enhance its privacy management, regardless of size or industry.

By implementing this standard, businesses are better equipped to meet customer and regulatory privacy requirements, ultimately building trust and protecting personal data. ISO 27701’s systematic approach helps to streamline privacy processes and improve information management.

Achieving ISO 27701 certification can be particularly beneficial for organisations looking to enter new markets or strengthen their reputation.

Globally recognised, the standard applies to all types of organisations, from tech companies and financial service providers to healthcare facilities. It emphasises risk-based thinking and leadership involvement as strategic priorities.

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Benefits of ISO 27701

ISO 27701 offers several key benefits to organisations.

  • Enhanced data privacy – Provides a framework to effectively manage and protect personal data.
  • Regulatory compliance – Helps align with global privacy laws like GDPR, lowering legal risks.
  • Risk management – Helps find and reduce privacy risks, boosting overall data security.
  • Customer trust – Builds confidence with clients by demonstrating a commitment to data protection.
  • Operational efficiency – Streamlines privacy management processes, improving data handling and security.
  • Market advantage – Differentiates your organisation by showcasing robust privacy practices.
  • Integration with ISO 27001 – Seamlessly extends existing information security management systems to include privacy controls.
The benefits of ISO 27701

The ISO 27701 Standard Explained

ISO 27701 Specification

ISO 27701 was first published in 2019 by the International Organization for Standardization (ISO), which collaborates with national standards bodies from over 170 countries.

It serves as an extension to ISO 27001 and ISO 27002, focusing specifically on privacy information management. ISO 27701 was developed to address the growing need for robust privacy controls and to extend the reach of data protection management internationally.

ISO 27701 was designed to integrate seamlessly with existing information security management systems. It provides a structured framework for managing personal data privacy across various industries and sectors. This supports compliance with global privacy regulations.

ISO 27701 Requirements

ISO 27701 gives guidelines for setting up a strong privacy information management system for your business. It focuses on key areas to ensure solid data protection and privacy:

  • Scope – Clearly outline your organisation’s purpose, how it handles privacy, and what impacts your privacy information management system (PIM).
  • Leadership – Ensure top management supports and is committed to effective privacy management.
  • Risk assessment – Identify privacy risks and opportunities, and develop strategies to manage them.
  • Support – Make sure you have the resources, trained staff, and infrastructure needed for data privacy.
  • Data processing – Efficiently manage data processing activities to meet regulatory and customer privacy requirements.
  • Performance evaluation – Monitor how well your PIMS is performing and identify areas for improvement.
  • Improvement – Focus on continual enhancement to strengthen data protection and privacy practices.

These requirements help you create a system that maintains high privacy standards, builds stakeholder trust, and improves compliance.

ISO 27701 Certification

Achieving ISO 27701 is not a standalone certification – organisations need to achieve ISO 27001 certification and then implement ISO 27701 as an extension to their existing Information Security Management System (ISMS).

ISO 27701 certification shows that your organisation’s Privacy Information Management System (PIMS) meets the ISO 27701 standard. It assures customers and partners that you consistently manage personal data privacy effectively.

To achieve certification, follow these steps:

  • Understand the standard – Learn ISO 27701 requirements to align your PIMS.
  • Implement your PIMS – Develop processes, train staff and address gaps. Using consultants or templates could be helpful at this stage.
  • Conduct an internal audit – Check your PIMS against ISO 27701 before formal assessment to fix issues.
  • Choose a certification body – Choose an accredited body to perform an external audit of your PIMS.
  • Pass the certification audit – The audit has two stages:
    • Stage 1: Review documentation and readiness for certification.
    • Stage 2: Assess the practical implementation of your PIMS.
  • Maintain certification – Regular audits will verify that your PIMS continues to meet ISO 27701 standards.

ISO 27701 Standard FAQs

What is the difference between ISO 27001 and 27701?

ISO 27001 is focused on establishing, implementing, maintaining, and continually improving an Information Security Management System (ISMS). It provides a framework for managing security risks and protecting information assets.

ISO 27701 extends ISO 27001 by providing guidelines for establishing a Privacy Information Management System (PIMS), focusing on managing personal data privacy. ISO 27701 aims to enhance the data privacy controls within the ISMS and support compliance with global privacy regulations.

Is ISO 27001 a legal requirement?

ISO 27001 is not a legal requirement, but it is widely recognised as a best practice for information security management.

Organisations choose ISO 27001 certification to show their commitment to information security, build trust with clients, and meet contractual or regulatory obligations.

While not mandatory, achieving ISO 27001 can help organisations implement robust security measures and can be crucial for accessing certain markets or industries where strong data protection is essential.

What is the difference between ISO 27701 and GDPR?

ISO 27701 is a privacy extension to ISO 27001, providing guidelines for establishing a privacy information management system (PIMS), while GDPR is a legal framework within the European Union that mandates how personal data must be handled.

ISO 27701 sets out best practices for managing privacy and data protection risks, complementing existing data protection laws like GDPR.

While ISO 27701 offers a structured approach to helping businesses achieve compliance, GDPR imposes legal obligations with specific penalties for non-compliance.

Who can benefit from implementing ISO 27701?

Implementing ISO 27701 can benefit organisations of all sizes and industries, especially those that handle personal data, including staff data. Companies in sectors such as healthcare, finance, and e-commerce, where data privacy is critical, will find ISO 27701 particularly useful.

By adhering to ISO 27701, organisations can enhance their data protection practices, help businesses comply with privacy regulations, build trust with customers and stakeholders, and mitigate the risks associated with data breaches.

What are the mandatory documents for ISO 27701?

The specific documents required will depend on your organisation’s context and risk assessment.

Typical documents used to help organisations achieve ISO 27701 certification include the following:

  • Scope of the Privacy Information Management System (PIMS)
  • Privacy risk assessment and treatment process
  • Privacy policy
  • Records of training and awareness programs
  • Documented roles and responsibilities
  • Records of data processing activities
  • Third-party privacy agreements
  • Records of incidents or breaches

These documents help to verify that the organisation has a comprehensive approach to managing personal data privacy and can demonstrate compliance with privacy regulations.

What are the four categories of data classification?

ISO 27701 doesn’t prescribe specific data classification categories, so organisations must establish their own classification methodology. Four common data classification categories typically include:

  • Public – Information that can be freely shared with the public without any adverse consequences.
  • Internal – Data meant for use within the organisation only.
  • Confidential – Data that requires protection due to its sensitive nature, and access to which is restricted to authorised personnel.
  • Restricted – Highly sensitive information that requires the highest level of security and access control to prevent unauthorised disclosure.

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