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ISO 13485

Medical Devices

ISO 13485 is the internationally recognized standard for quality management for medical devices. It shows commitment to the quality management of medical devices and related services in the medical industry. Amtivo is accredited for ISO 13485 by the ANSI National Accreditation Board (ANAB).

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What is ISO 13485?

ISO 13485 is an international standard developed by the International Organization for Standardization (ISO) that defines the requirements for a Quality Management System (QMS) in the medical industry, covering medical devices and related services. The standard helps organizations consistently comply with regulatory requirements and meet client expectations, by offering a framework to enable quality design, manufacture, and installation of medical devices worldwide. 

Find out about the benefits of ISO 13485, the certification journey, FAQs and more, below.

what is iso 13485

Who Is ISO 13485 For? 

ISO 13485 is designed for businesses involved in the design, production, distribution, and servicing of medical devices. Whether you’re a manufacturer, supplier, importer, or service provider, this standard provides a structured approach to help businesses meet industry regulations and patient safety requirements. This standard can apply to: 

  • Medical device manufacturers 
  • Suppliers and service providers of medical devices 
  • Distributors and importers of medical devices 
  • Healthcare and laboratory equipment manufacturers 

What Are The Benefits of ISO 13485?  

ISO 13485 offers numerous benefits for an organization looking to achieve certification. They include but are not limited to:  

Product quality assurance

Product quality
assurance

Comply with regulations

Comply with
regulations

Boosted customer confidence

Boosted customer
confidence

Optimised processes & documentation

Optimised processes &
documentation

Effective risk management

Effective
risk management

Global market access

Global
market access

Continuous Improvement

Continual
improvement

Enhanced Supplier Relationships

Enhanced supplier
relationships

Efficient market surveillance

Efficient market
surveillance

Competative Edge

Competitive
edge

More business opportunities

More business
opportunities

Industry recognition

Industry
recognition

Key Requirements of ISO 13485  

The ISO 13485 standard outlines a number of requirements that organizations must meet to demonstrate their commitment to quality. These include: 

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Customer focus

Organizations need to show an understanding of how to meet their customers’ needs and expectations while striving to enhance customer satisfaction.

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Continual improvement

Regular assessments are required to improve the effectiveness of a QMS to achieve better results and enhance performance. These should be both internal and external assessments.

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Leadership

Senior leaders and top management need to provide strong guidance and commitment to the QMS in place, promoting a culture of quality throughout the organization.

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Evidence-based decision making

Informed decisions should be made based on the analysis and evaluation of data and information within the organization, to enhance overall quality.

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Process approach

To achieve the desired outcomes and improve their overall performance, an organization should identify, understand and manage its processes and procedures.

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Relationship management

As well as internal processes and procedures meeting the quality standard, a focus should be put on establishing and managing strong relationships with high-quality suppliers, partners and stakeholders.

What are the requirements of ISO 13485? 

The primary requirements of ISO 13485 are: 

  • Quality management system (Section 4)—The organization must establish, document, implement, maintain, and continually improve a QMS in accordance with the requirements of ISO 13485. 
  • Management responsibility (Section 5)—Senior management must provide evidence of its commitment to developing and implementing the QMS and improving its effectiveness. 
  • Resource management (Section 6)—The organization must identify and provide the resources needed to implement and maintain the QMS, ensuring that personnel are competent based on their education, training, skills, and experience. 
  • Product realization (Section 7)—The organization must plan and develop the processes needed for product realization. This includes requirements for product development, purchasing, creating, and maintaining product documentation, and monitoring and measuring equipment control. 
  • Measurement, analysis, and improvement (Section 8)—The organization must establish a plan to monitor, measure, analyze, and improve products and processes to demonstrate product conformity, ensure QMS conformity and maintain the effectiveness of the QMS. 
  • Risk management—ISO 13485 requires that the organization apply a risk management system for all stages of product realization, clinical data evaluation, and production processes. 
  • Regulatory requirements—The organization must establish documented procedures to ensure regulatory requirements are met for the medical devices. 
  • Documentation and control of records—The organization must manage all relevant documentation, including procedures, records, a quality manual, and policy, and must control and retain records to provide evidence of conformity to requirements and the effective operation of the QMS. 

Overall, the requirements of ISO 13485 are designed to ensure a high level of quality for medical devices and to promote best practices for any activities that could impact the ability to meet customer and regulatory requirements. 

Learn more about the benefits of ISO 13485 in our guide. 

Who Should Use ISO 13485? 

ISO 13485 is designed for organizations in any stage of the medical device lifecycle. 

The size of the organization doesn’t matter. Whether a small start-up or a multinational corporation, any organization that wants to improve its quality management processes and meet regulatory compliance requirements in the medical device industry can employ ISO 13485. 

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Medical device manufacturers

These are companies that design, produce, and distribute medical devices. The standard applies to all aspects of manufacturing, including design, production, storage, and distribution.

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Contract manufacturers

Firms that produce devices or components according to another company’s specifications can use ISO 13485 to help them to meet their clients’ quality requirements.

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Suppliers of medical device manufacturers

Companies that supply raw materials, components, or services to medical device manufacturers can use ISO 13485 to demonstrate their commitment to quality and customer satisfaction.

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Service providers

These include companies that provide services related to medical devices, such as maintenance, servicing, refurbishment, or calibration services.

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Distributors and retailers

Even companies that don’t directly manufacture medical devices but play a role in their distribution or sales could benefit from ISO 13485.

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Regulatory bodies

Regulatory bodies or certification organizations may also use ISO 13485 as a basis for their certification schemes.

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Design services

Firms that provide design services for medical devices can use ISO 13485 to ensure they are designing safe and effective devices.

How to Become Certified

It can be an easy process to become ISO 13485-certified. 

Implementing a QMS is the pivotal step to achieving ISO 13485 certification for your organization. 

Once established, an ISO 13485 certification audit will take place, and Amtivo’s knowledgeable auditors will assess whether your organization complies with ISO 13485 requirements through an assessment of your QMS. 

If your business meets the requirements for the international standard, you will be issued with ISO 13485 certification. 

This certification is yours to promote to clients and business partners to illustrate your commitment to producing high quality, safe medical equipment. 

Want to learn more? Learn about the ISO Standards For Medical Devices. 

How to become certified

Why You Should Choose Amtivo

Our team of experts deliver an impartial, clear and simple pathway to certification success.  

  • Our accreditation by ANAB guarantees that your ISO certificate will be recognized worldwide  
  • Our US-based team will provide solutions to suit your individual needs  
  • Our auditors are qualified, experienced and experts within their field  
  • We have no hidden costs and do not charge admin or registration fees  
  • We offer flexible contracts so you are not tied in  
  • 94% of Amtivo clients have said they are ‘likely’ or ‘very likely’ to recommend us  
  • We are open, honest, and approachable – we work in partnership with our clients 
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The ISO 13485 Certification Journey  

Get in touch for a free quote from one of our experienced team to get your ISO 13485 certification journey underway. Our quotes will reflect your organization’s specific requirements. 

STEP 1
STEP 2
STEP 3
STEP 4
Help You Prepare

Our team will get in touch to outline the process and explain the plan for your initial assessment. We can also signpost you to any resources that you might find useful on your journey to becoming certified.

Identify Gaps

Referred to as a “Stage 1 Assessment”, our auditor will conduct an initial review of your management system to determine your readiness for the certification audit, known as the “Stage 2 Assessment”. The Stage 1 Assessment will include reviews of the management system documentation and allocation of resources. It will also determine if management reviews, and internal audit processes are established and confirm the appropriate scope of the management system.

Gaps in your system will be documented as “Areas of Concern” that should be addressed prior to the Stage 2 Assessment. 

In-Depth Review

When you are ready, an auditor will conduct a “Stage 2 Assessment” to establish if your organization meets the standard’s requirements. This is an in-depth review of each of your processes to verify the implementation and effectiveness of the management system. Where requirements are not met, the auditor will issue a nonconformity.

Nonconformities must be addressed prior to certification being granted. Once the responses for nonconformities are accepted, the auditor can recommend certification.  

Certification Issued

Following a review by our Compliance Team, a decision will be made as to whether your certification can be issued. Once certification is granted, we will conduct audits at least annually to ensure continued conformance to the requirements of the standard.  

For more details about the certification process please click here.

STEP 1
Help You Prepare

Our team will get in touch to outline the process and explain the plan for your initial assessment. We can also signpost you to any resources that you might find useful on your journey to becoming certified.

STEP 2
Identify Gaps

Referred to as a “Stage 1 Assessment”, our auditor will conduct an initial review of your management system to determine your readiness for the certification audit, known as the “Stage 2 Assessment”. The Stage 1 Assessment will include reviews of the management system documentation and allocation of resources. It will also determine if management reviews, and internal audit processes are established and confirm the appropriate scope of the management system.

Gaps in your system will be documented as “Areas of Concern” that should be addressed prior to the Stage 2 Assessment. 

STEP 3
In-Depth Review

When you are ready, an auditor will conduct a “Stage 2 Assessment” to establish if your organization meets the standard’s requirements. This is an in-depth review of each of your processes to verify the implementation and effectiveness of the management system. Where requirements are not met, the auditor will issue a nonconformity.

Nonconformities must be addressed prior to certification being granted. Once the responses for nonconformities are accepted, the auditor can recommend certification.  

STEP 4
Certification Issued

Following a review by our Compliance Team, a decision will be made as to whether your certification can be issued. Once certification is granted, we will conduct audits at least annually to ensure continued conformance to the requirements of the standard.  

For more details about the certification process please click here.  

ISO 13485 FAQs

What is ISO 13485:2016 and why was it revised?

The ISO 13485:2016 revision was launched on March 1, 2016, and the 2003 version certificate was no longer valid as of March 1, 2019.

All ISO standards are reviewed every five years to determine whether a revision is required to keep them current and relevant to the marketplace. ISO 13485:2016 is designed to respond to the latest quality management system practices, including technological changes, regulatory requirements, and expectations.

What are the key improvements? The new version emphasizes risk management and risk-based decision-making, as well as changes related to the increased regulatory requirements for organizations in the supply chain.

How can ISO 13485 help grow my business?

ISO 13485 can help your business grow in custom and attain new tenders. By implementing ISO 13485, you will be confident knowing all medical devices have traceability, identification, risk assessment, and meet cleanliness requirements.

An ISO 13485 accreditation will help medical device manufacturers feel confident working with such devices and services.

What are the requirements for ISO 13485?

Unless explicitly stated otherwise, ISO 13485 contains requirements essential for any organization operating at any rank in the medical device and pharmaceutical field, including design, manufacture, fitting, storage, progress, and service.

The requirements may alter based on the type of medical device, whether it be low-level devices such as bandages and non-electric wheelchairs to more high-level devices like pacemakers and infusion pumps.

Download our ISO 13485 key requirements guide to find out more.

How long does the ISO 13485 certification last?

ISO 13485 certification expires three years after certification and will need to be renewed. Your organization will need to undergo a reassessment audit to obtain the standard for an additional three years.

Compulsory audits will be conducted annually to ensure your organization maintains QMS standards.

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