Course Description
This 1-day training course is designed to give individuals new to quality management and ISO the necessary knowledge of quality management and how ISO 9001 can support your business.
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Course Trainers: Catherine Howard, Caroline Geoghegan
We regularly run pricing promotions across public courses and run discounts for group bookings, please contact us below for this.
ISO 9001 Awareness Training
systems. ISO 9001:2015 places emphasis on the involvement of leaders and managers in the planning and operation of systems, so there is no better time to participate in ISO 9001:2015 Awareness Training. This course is delivered remotely and is designed in a simplistic fashion so that you can gain the necessary knowledge of ISO 9001:2015. Whether you are new to quality management systems or if you need to gain more awareness of ISO.
Course Content
- Introduction to ISO 9001:2015.
- Quality Management Principles – Customer Focus, Leadership and Engagement of People, Process Approach, Improvement, Evidence-based Decision Making and Relationship Management.
- Risk-based thinking, PDCA Cycle and the Process Approach.
- Major differences between ISO 9001:2008 and ISO 9001:2015.
- Clause 4 – Context of the Organisation.
- Clause 5 – Leadership.
- Clause 6 – Planning.
- Clause 7 – Support.
- Clause 8 – Operations.
- Clause 9 – Performance Evaluation.
- Clause 10 – Improvement.
Learning Outcomes
- The definition of what a quality management system is.
- The 7 quality management principles that provide the foundation for ISO 9001:2015.
- The key differences between ISO 9001:2008 and ISO 9001:2015.
- An understanding of clauses 4-10 in the standard
- The roles and responsibilities of leadership.
Download Our 2024 Training Brochure
Frequently Asked Questions
Yes. All of our training courses are designed to develop your understanding and ability for you to run an effective management system. Whether you’re considering implementation or are already involved with the day to day running of your management system, you’ll have something new to learn.
We offer a variety of training styles to suit individual learning requirements either in the classroom, online or at your premises.
You can make your booking by reaching out to us via this form – enquire now.
We offer a variety of training courses to suit individual learning requirements either in the classroom, online or at your premises.
- Live Remote courses
- In Person courses
- eLearning courses
Yes, all participants will receive a certificate on passing the course
Yes, eLearning students receive a certificate on completion of the course.
Yes, Amtivo will provide a custom training course specifically designed by our panel of expert trainers to match the clients’ requirements in relation to their specified ISO standard. Our custom training programmes cover all aspects of ISO implementation and auditing. Amtivo has run ISO training courses throughout Ireland, the UK and across the globe for government bodies, industry groups and multinational organisations.
Payment can be made via an invoice or over the phone. Reach out to our team to arrange your preferred payment method.
Absolutely! We regularly run pricing promotions for multiple bookings. Contact our team by completing this form, letting us know the number of people you’d like to attend a course and we’ll arrange the best price for you.
If you see a course you want to do but the dates don’t suit you or there are no places available, please contact us and we will do our best to find a solution.