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AS9120

Aerospace Quality Management System (AQMS) for parts storage and distribution

AS9120 is the worldwide quality standard for organizations that source, store, and distribute aerospace parts. It includes requirements that can help strengthen traceability and reduce the risk of counterfeit or unapproved parts.

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What Is AS9120?

AS9120 is a quality management system standard that helps aerospace distributors handle and track parts safely and correctly.

It can help to reduce the risk of counterfeit items and build customer trust through clear procedures, good record keeping, regular checks, and ongoing improvements. To be certified means your business has been independently checked and approved as meeting all the AS9120 rules for safely handling, storing, and tracking aerospace parts. It shows customers and regulators that you can be trusted to deliver genuine, high-quality products.

Managed by the International Aerospace Quality Group (IAQG) in collaboration with leading aerospace manufacturers, suppliers, and regulatory authorities, AS9120 is built on ISO 9001 principles. However, it adds requirements tailored to the storage, handling, and traceability of aerospace parts and materials.

AS9120 provides requirements that help organizations support product quality, risk management, and reliability across the aerospace distribution network. It aligns with international best practices and regulatory requirements to help support compliance, lower counterfeit risks, and drive ongoing improvement in quality and customer satisfaction.

Amtivo is accredited by the ANSI National Accreditation Board (ANAB) to deliver AS9120 certification services.

For more information, please see our helpful Quality Management Systems Guide.

AS9120 Certification

What Industries Need AS9120 Certification?

AS9120 certification is typically achieved by organizations that purchase, stock, and distribute parts and materials for the aerospace and defense supply chain. These include:

  • Aerospace and defense parts distributors and stockists
  • Space sector parts and materials distributors
  • Military and government aerospace supply distributors
  • Airline and MRO parts distributors
  • Logistics providers acting as aerospace stockists (3PL/4PL)
  • Raw material and chemical distributors serving aerospace

What Are the Benefits of AS9120 Certification?

The benefits of AS9120 certification can include the following:

Strengthens product quality and consistency

AS9120 encourages clear procedures and robust quality checks, which can help organizations ensure products meet industry standards and are delivered in a reliable, repeatable way.

Supports compliance with industry regulations

The standard is built to reflect aerospace requirements, which may help your organization meet regulatory expectations and reduce the risk of noncompliance.

Enables readiness for new markets and recognition

AS9120 certification is recognized throughout the aerospace industry. This can help your organization qualify for supply opportunities where certification is a prerequisite and demonstrate alignment with global expectations.

Encourages a proactive approach to risk

By focusing on risk identification and mitigation, AS9120 provides a set of requirements that can help organizations address potential issues before they impact operations.

May contribute to cost control

Efficient processes and a focus on preventing errors can help organizations reduce waste and operational costs over time.

Promotes a culture of continual improvement

AS9120 supports ongoing evaluation and refinement of processes, encouraging organizations to keep looking for ways to improve.

Fosters employee engagement and team confidence

Clear roles, training, and defined procedures can help employees feel more confident and involved in maintaining high standards.

Helps build trust with stakeholders and customers

Certification demonstrates a commitment to quality and reliability, which may help reassure customers, suppliers, and other partners throughout the aerospace supply chain.

Key Requirements of AS9120

Gaining a clear understanding of AS9120’s key requirements helps organizations make informed decisions and confidently navigate certification in the aerospace distribution sector. With this knowledge, they can take practical steps to support compliance and continual improvement.

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Organizational context

Understand the internal and external factors that impact an organization's aerospace distribution objectives, including industry environment, customer requirements, and applicable regulations.

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Leadership and commitment

Requires commitment from across the organization, including senior leadership. Management should be actively involved in the AQMS, set clear direction, provide support, and align it with company goals.

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Quality Management System planning

Establish a structured approach to set quality objectives, allocate resources, and address risks and opportunities relevant to aerospace distribution.

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Documented information control

Maintain accurate and controlled records, procedures, and documentation to support consistency, traceability, and compliance in all distribution activities.

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Operational process control

Define and manage the processes that govern the receipt, storage, handling, and delivery of aerospace parts for consistent quality and reliability. Include documented controls are in place to help reduce the risk of the introduction of counterfeit parts.

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Product identification and traceability

Ensure that all parts are properly identified and traceable through every stage of distribution. This supports effective recall, accountability, and regulatory compliance, to help reduce the risk of counterfeit or unapproved parts entering the supply chain.

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Product safety

Establish and maintain controls to manage product safety risks during receipt, storage, handling, and distribution.

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Configuration management

Maintain configuration control so that parts and associated documentation match approved specifications and revisions.

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Supplier and external provider management

Select, evaluate, and monitor suppliers and external providers to safeguard the quality and reliability of procured aerospace parts and services, and including measures for counterfeit prevention.

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Risk management

Identify, assess, and mitigate risks to enhance product integrity, safety, and regulatory conformity.

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Performance evaluation

Routinely measure and analyze the effectiveness of the AQMS to drive evidence-based decisions and continual improvement.

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Continual improvement

Embed a culture of ongoing improvement in distribution processes and the AQMS to boost efficiency, quality, and customer satisfaction.

How to Become Certified

Becoming AS9120 certified follows a clear, defined process. The first step is to implement an AQMS designed specifically for your organization that is aligned with AS9120 requirements.

Our experienced auditors conduct a comprehensive, multi-stage assessment of your AQMS against AS9120 requirements. Our team will report any nonconformities identified during the audit. Your organization can then address them with corrective actions before certification can proceed.

Once your organization has addressed any nonconformities identified during the audit process, our team will review your corrective actions to confirm they meet AS9120 requirements. If everything is in place, the auditor will recommend your organization for certification.

After a final review by our compliance team to ensure all standards are satisfied, Amtivo will issue your AS9120 certificate—providing formal recognition of your commitment to quality and compliance in aerospace distribution.

AS9120 Certification

Why You Should Choose Amtivo for AS9120 Certification

Our team of experts are with you on your certification journey. Here’s why you should choose Amtivo:

  • Our ANAB-accreditation guarantees that your aerospace certificates are recognized worldwide.
  • We proudly hold a 4.8/5 rating on the independent review platform, Feefo, reflecting our commitment to excellence.
  • Our expert US-based auditors deliver a fast and impartial service, with local insight to keep the certification process clear and effective.
  • We offer transparent pricing with no hidden fees, including no charges for admin or registration.
  • Our flexible contracts ensure you’re not locked into long-term commitments.
  • An impressive 94% of Amtivo clients are ‘likely’ or ‘very likely’ to recommend us.
  • Auditors with aerospace sector expertise and experience.
  • Global expertise with local delivery.
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The AS9120 Certification Journey

Becoming AS9120-certified is a clear and structured process—and our expert team will work with you on your journey

STEP 1
STEP 2
STEP 3
STEP 4
Get in Touch

Get in touch for a free quote from one of our experienced team members to get your AS9120 certification journey underway. We’ll assess your needs and provide a tailored quote, outline the process and explain the plan for your initial assessment.

We can also signpost resources that you may find useful on your journey to becoming certified.

Stage 1 Audit

Our auditor will conduct an initial review of your management system, (called a Stage 1 Audit), to see if you’re ready for the certification audit.

We’ll review your quality documents during this audit and observe how you use resources. We’ll also check whether you review your system regularly and confirm the proper scope for your management system.

If we find anything missing, we’ll mark these as ‘Areas of Concern’, which you’ll need to fix before moving to the next step (Stage 2 Audit).

Stage 2 Audit

During the Stage 2 Audit, our auditor evaluates the implementation and effectiveness of your QMS against the requirements of your chosen aerospace certification.

We carefully examine your processes to verify that your management system is correctly implemented. If something doesn’t meet the requirements, our auditor will call it a ‘nonconformity.’

You’ll need to fix these issues before we can grant certification. Once your fixes are accepted, the auditor can recommend you for certification.

Certification Issued

Once our compliance team confirms that you meet the criteria, you’ll receive your globally recognized aerospace certificate.

After you’re certified, we will conduct audits at least once a year to ensure you still meet the standard’s requirements.

Read more about the certification process.

The AS9120 Certification Journey

Becoming AS9120-certified is a clear and structured process—and our expert team will work with you on your journey

STEP 1
Get in Touch

Get in touch for a free quote from one of our experienced team members to get your AS9120 certification journey underway. We’ll assess your needs and provide a tailored quote, outline the process and explain the plan for your initial assessment.

We can also signpost resources that you may find useful on your journey to becoming certified.

STEP 2
Stage 1 Audit

Our auditor will conduct an initial review of your management system, (called a Stage 1 Audit), to see if you’re ready for the certification audit.

We’ll review your quality documents during this audit and observe how you use resources. We’ll also check whether you review your system regularly and confirm the proper scope for your management system.

If we find anything missing, we’ll mark these as ‘Areas of Concern’, which you’ll need to fix before moving to the next step (Stage 2 Audit).

STEP 3
Stage 2 Audit

During the Stage 2 Audit, our auditor evaluates the implementation and effectiveness of your QMS against the requirements of your chosen aerospace certification.

We carefully examine your processes to verify that your management system is correctly implemented. If something doesn’t meet the requirements, our auditor will call it a ‘nonconformity.’

You’ll need to fix these issues before we can grant certification. Once your fixes are accepted, the auditor can recommend you for certification.

STEP 4
Certification Issued

Once our compliance team confirms that you meet the criteria, you’ll receive your globally recognized aerospace certificate.

After you’re certified, we will conduct audits at least once a year to ensure you still meet the standard’s requirements.

Read more about the certification process.

AS9120 FAQs

Is AS9120 certification mandatory?

Although AS9120 is not a legal requirement, many aerospace manufacturers, OEMs, and some government agencies require or strongly prefer their suppliers and distributors to be AS9120-certified as part of their approved supplier list.

Which organizations best suit AS9120 certification?

AS9120 is for organizations that purchase, store, and distribute parts, materials, and assemblies intended for the aerospace industry.

This standard is ideal for stockists, distributors, and suppliers who do not manufacture or repair products, but play a critical role in the aerospace supply chain.

How long does it take to become AS9120 certified?

The certification timeline depends on your organization’s size, existing processes, and readiness.

Typically, it takes several months to a year to implement a compliant AQMS, address any gaps, and complete the two-stage certification audit process.

What common challenges does AS9120 help aerospace distributors overcome?

AS9120 addresses several key challenges faced by aerospace distributors, such as:

  • Maintaining accurate product traceability
  • Establishing controls to reduce the risk of counterfeit or unapproved parts
  • Having consistent documentation throughout the supply chain.

The standard also helps organizations improve supplier oversight, align with complex and changing aerospace regulatory requirements, and standardize operations for greater efficiency and reliability.

What obstacles are common in the AS9120 certification process?

Common obstacles organizations face include gaps in documentation, lack of process consistency, insufficient staff training, or inadequate controls for traceability and counterfeit prevention.

These challenges may be overcome by conducting a thorough gap analysis, engaging an independent consultant if desired, and investing in targeted staff training. Early identification and proactive resolution of these issues promote a smoother certification journey and long-term compliance with AS9120 requirements.

What are the outcomes of certification?

Achieving AS9120 certification demonstrates your organization’s commitment to quality, traceability, and regulatory compliance in aerospace distribution. Outcomes may include increased customer trust, improved supply chain credibility, potential access to new business opportunities, and a competitive edge in the market.

Can we use a consultant to help with AS9120 certification?

Many organizations choose to work with consultants who specialize in AS9120. Consultants may assist with implementation, documentation, or staff training. However, certification audits must be performed by an accredited certification body. Amtivo does not provide consultancy, ensuring full compliance with impartiality requirements.

What is the certification audit process like?

The process involves a two-stage audit: Stage 1 is a readiness review of your documentation and processes, while Stage 2 is a comprehensive assessment of your QMS implementation and effectiveness.

Any nonconformities must be addressed before certification can be granted.

How much does AS9120 certification cost?

Certification costs can vary based on your organization’s size, complexity, and current systems.

You may incur additional expenses, which typically include preparation, training, consulting (if you wish to use a consultant), the certification audit, and ongoing surveillance audits.

Request a free quote from us today to help you calculate a more accurate budget estimate.

What ongoing requirements apply after certification?

After achieving certification, your organization must undergo annual surveillance audits and a recertification audit every three years. Maintaining certification also involves continual improvement, keeping up with regulatory changes, and ongoing staff training.

Why choose AS9120 over the other aerospace standards?

AS9120 is tailored specifically for aerospace distributors, focusing on requirements such as traceability, product identification, inventory control, and counterfeit prevention.

Organizations typically choose AS9120 if their primary operations involve storage and distribution, rather than manufacturing (AS9100) or maintenance (AS9110), to demonstrate compliance with industry-specific best practices and customer requirements.

How do we maintain traceability and prevent counterfeit parts?

AS9120 places a strong emphasis on traceability and counterfeit prevention. Organizations must implement rigorous procedures for product identification, record keeping, and supplier management, so that all parts are authentic, documented, and traceable from receipt through delivery.

Can AS9120 certification help us win new business?

Yes, implementation of AS9120 certification could significantly enhance your marketability.

Many aerospace customers prefer or require AS9120-certified suppliers. Certification can make it easier to qualify for contracts, build trust with prospects, and grow in the aerospace distribution market.

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