PASS by everyLIFE, the leading care management solution, is a digital platform used by home care providers, supported living organisations, and local authorities across the United Kingdom. The software supports care planning, medication management, auditing, rostering, and finance – helping care services improve operational consistency and reduce reliance on manual paperwork.
Used daily by care managers, operational teams, and frontline staff, PASS supports safer service delivery, reduces administrative burden, and helps care organisations meet key regulatory and quality requirements.
Business Challenge
As a trusted technology partner to care providers in a highly regulated and risk-sensitive sector, PASS by everyLIFE wanted to demonstrate its commitment to data protection, service consistency and continual improvement – both internally and to procurement teams across the public and private sectors.
ISO 9001 and ISO 27001 certification offered a recognised, structured way to formalise those commitments. As the company continued to grow, certification also supported PASS in maintaining trust and alignment with enterprise clients and sector-specific buyers.
The Solution
PASS by everyLIFE selected British Assessment Bureau, part of Amtivo Group, due to its strong reputation, responsive service model, and longstanding experience with SaaS and care-focused organisations.
The business pursued the following certifications:
These standards helped the organisation implement a clear structure for operational accountability and data security, with regular audits to reinforce performance and identify improvement opportunities.
Key Results
- Improved procurement readiness: Certification helps the business meet requirements for public sector frameworks and enterprise procurement, where third-party assurance is a key differentiator.
- Improved internal accountability: Implementing multiple standards – ISO 9001 and ISO 27001 – has helped support consistent quality, safer data handling, and structured continual improvement across the organisation.
- Positive audit experience: The business benefited from a clear certification process, with proactive communication and constructive audits.
- Enhanced trust with care providers: Certification reinforces PASS by everyLIFE’s credibility as a reliable digital partner in a highly regulated sector.
The Experience with British Assessment Bureau
As a long-standing client, PASS by everyLIFE has built a strong working relationship with Amtivo.
