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Rules on Claims You Can Make Regarding Your Certification

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If you’re using your ISO certification to promote your business – on your website, in emails, within brochures or on packaging – it’s important to follow a few key rules.

These rules help to make sure you’re promoting your certification(s) in the correct way and avoid any misunderstandings.

TickWhat You Can Say or Do

You are certified, not accredited

Your organisation is certified to an ISO standard by an accredited certification body. Only certification bodies like British Assessment Bureau are accredited.

When referencing British Assessment Bureau alongside your certification badge

You can say:

“<COMPANY NAME> is ISO <STANDARD>-certified by British Assessment Bureau, a UKAS-accredited certification body.”

When referencing British Assessment Bureau without a certification badge

You can say:

“<COMPANY NAME> is ISO <STANDARD>-certified by British Assessment Bureau, a UKAS-accredited certification body.”

Include a link to our website

We strongly recommend linking to amtivo.com/uk. This helps your clients learn more about certification and the benefits it brings to your business and theirs.

Cross What You Shouldn’t Say or Do

Do not say you’re approved or endorsed by British Assessment Bureau or UKAS

Your certification does not mean you are approved or endorsed by British Assessment Bureau or the UKAS accreditation body.

Do not use certification to endorse products

ISO certification is about your management systems, not your products. Avoid using certification marks or wording on packaging in a way that could suggest the product itself is endorsed or certified.

Do not be misleading about the scope of your certification

Make sure it’s clear what parts of your business are certified. Do not suggest that services, locations or standards outside the certified scope are included.

Examples

Here are some examples of correct and incorrect claims:

Tick

Acceptable

Cross

Unacceptable

<COMPANY NAME> is ISO <STANDARD>-certified by British Assessment Bureau, a UKAS-accredited certification body for the testing and inspection of engineered components. <COMPANY NAME> is ISO <STANDARD>-certified by British Assessment Bureau for the testing of components against BS 7910.
<COMPANY NAME> is ISO <STANDARD>-certified by British Assessment Bureau, a UKAS-accredited certification body for the manufacture and supply of non-ferrous castings. <COMPANY NAME> supplies non-ferrous castings approved by British Assessment Bureau.
<COMPANY NAME> is ISO <STANDARD>-certified by British Assessment Bureau, a UKAS-accredited certification body for the provision of translation services. <COMPANY NAME>’s translation services are approved by British Assessment Bureau.

If you have any questions about these rules, please email [email protected].

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