Informed Engineering Limited is a UK-based civil engineering business delivering high-performance BIM (Building Information Modelling), information management, CAD, and as-built handover services for complex infrastructure and construction projects.
Operating nationally and internationally, the company supports major programmes through every digital phase of delivery, from design integration to asset information.
To respond to increasingly complex procurement demands and stand out in a competitive project landscape, Informed Engineering achieved ISO 9001, ISO 14001 and ISO 45001 certification to streamline onboarding, demonstrate professional standing, and build long-term business resilience.
Business Challenge
To win contracts, Informed Engineering had to prove their operational and process maturity to major contractors. Without ISO certification, this meant repeatedly submitting detailed evidence during onboarding, slowing progress and adding to the admin load. Although their technical expertise was well established, the lack of certified systems made it harder to access new opportunities.
A structured, standards-based approach – supported by UKAS-accredited certification, where required – helped demonstrate credibility at scale and align with recognised procurement expectations.
The Solution
To address these challenges, Informed Engineering pursued certification across three areas:
These standards offered formal recognition of the company’s capabilities – helping to build trust with procurement teams while driving internal improvements through clearer structures and more consistent practices. Informed Engineering selected British Assessment Bureau, part of the Amtivo group, for their proven track record, transparent onboarding, and deep understanding of infrastructure and engineering environments.
Key Results
- More than doubled revenue: Just months after achieving certification in 2024, the business secured new contracts that led to a 2x increase in annual revenue
- Procurement alignment: ISO certification removed onboarding barriers, enabling smooth engagement with Tier 1 contractors and major clients
- Improved business structure: Certified standards helped streamline non-technical operations, boosting resilience and reducing inconsistency
- Stronger market credibility: Certification provided immediate, recognised proof of professionalism, good governance, and quality
- Next step: ISO 27001: Success with ISO 9001, ISO 14001 and ISO 45001 has paved the way to achieve ISO 27001 next, to improve their information security management
Certification Journey With British Assessment Bureau
Despite being new to ISO certification, Informed Engineering found the process clear, practical, and ultimately transformative. Key highlights included:
- Clear expectations from day one: Reduced uncertainty and boosted confidence for a first-time applicant
- Valuable pre-audit review: Helped the team validate readiness and improve preparation
- Insightful audit experience: Kingsley, their auditor, contextualised each requirement and explained how it would support long-term performance
- Strategic business benefit: Certification delivered more than compliance – it enabled the business to scale with confidence
What’s Next for Informed Engineering
With ISO 9001, ISO 14001 and ISO 45001 firmly in place – and ISO 27001 underway – Informed Engineering is building on a strong foundation for secure, sustainable growth.
For businesses navigating similar demands, their journey highlights a clear takeaway: structured standards aren’t just about compliance – they’re tools for clarity, resilience, and long-term value.
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Find out more about the certifications offered by British Assessment Bureau, here.
