What Is ISO 9001:2015?
Developed by the International Organization for Standardization, ISO 9001:2015 is the most widely recognised ISO standard globally.
ISO 9001:2015 certification demonstrates improved business management, operations and performance through effective quality control systems. The standard builds on implementing a quality management system, resulting in fewer errors, less waste, reduced insurance premiums and increased profitability.
Organisations need to implement a robust QMS that meets ISO specifications, with processes audited to qualify for certification.
Learn more about our ISO 9001 Quality Management System services.
Who Should Take an ISO 9001:2015 Course?
Our classroom-based ISO 9001 training courses are aimed at all levels of employees. It is suited to department heads and managers in HR, facilities, operations, compliance and IT looking to build ISO 9001:2015 awareness.
No previous or specialist knowledge is required to attend our classroom learning days. Our friendly, expert ISO instructors explain concepts in plain English, helping you gain an actionable understanding of ISO 9001:2015.
Course Aims and Outcomes
By completing our full-day classroom ISO 9001:2015 training course, you’ll be able to:
- Understand the ISO 9001:2015 standard, definitions and origins.
- Learn what a QMS is and the steps involved in implementing a QMS.
- Identify the main requirements of ISO 9001:2015 for your organisation
- Demonstrate the benefits of a QMS, including enhancing customer satisfaction.
ISO 9001 Classroom Training Duration
Our classroom training lasts one day, and full participation is encouraged throughout the training session.
ISO 9001 Classroom Training Content
1. Introduction
Discover the origins and definition of the ISO 9001:2015 standard and how your organisation can use it.
2. Benefits
Learn the benefits of ISO 9001 certification and how these are achieved via a QMS within your organisation, such as qualifying as a preferred contractor, access to ISO-specific tenders and improving workforce engagement across your business.
3. Implementation
Learn what’s involved in implementing ISO 9001:2015, including:
- Risk-based thinking: Understand the rigour and degree of formality required for certification.
- Processes: Understand business inputs, roles, resources and criteria such as methods and controls.
- The Plan Do Check Act process: Discover how the ISO structure aligns to Plan Do Check Act processes.
- Management principles: Guidance on customer focus, leadership and evidence-based decision-making.
4. Structure
Understand a high-level QMS structure of ISO 9001:2015, encompassing planning, support, operation, performance evaluation and improvement, including sub Clauses.
5. Organisational context and tools
How to use tools such as PESTLE analysis, process approaches and guidance on risk, along with nonconformities and corrective actions to support ISO 9001 certification.
How the Course Is Delivered
Our full-day ISO 9001 training course is a classroom-based learning approach led by industry experts. Our instructors offer real-world training based on their experience as ISO certification and audit experts. You’ll gain valuable insights into the standard and how it applies to your organisation.
Our classroom training is delivered either in-person or via remote sessions using technologies such as Microsoft Teams. Sessions are fully interactive, and participants are encouraged to actively join in with questions and discussions to get the best from the training session.
We offer a wide range of courses, from CQI and IRCA QMS Lead-Auditor courses, and we can support your certification process with in-house training with bespoke training available.
