PAS 2030 Green Deal and ECO installations

PAS 2030 certification is required for any company or individual installing energy efficiency measures, such as insulation or heating systems, under schemes like ECO, GBIS, SHDF, LADS or the Green Deal. It’s designed to promote correct and consistent installation practices.

Those who need PAS 2030 certification:

• Installers providing energy efficiency installations such as insulation or heating systems.
• Businesses acting as subcontractors in large-scale energy efficiency projects must also comply with PAS 2030 to provide quality assurance and eligibility for government programs.
• Firms delivering energy-saving measures under ECO are required to work with PAS 2030 installers.
• Property managers and developers involved in retrofitting existing properties for improved energy efficiency may need to engage PAS 2030-certified contractors to access funding and meet legal obligations.

PAS 2030 is a crucial certification for companies that install energy efficiency measures in existing buildings. It helps organisations to deliver installations that are performed to high standards. It is especially important for businesses to participate in government-endorsed schemes like ECO, GBIS, SHDF, LADS or the Green Deal.

Achieving PAS 2030 is important for several reasons:

• Supports quality and consistency – PAS 2030 standardises installation practices, reducing the risk of faults and ensuring high-quality work.
• Builds customer trust – It acts as a mark of competence and professionalism, providing customers with confidence in the quality of installations.
• Supports environmental goals – By contributing to lowering carbon emissions and improving building energy efficiency, PAS 2030 supports the UK’s environmental objectives.
• Reduces long-term costs – It maximises energy savings for property owners, leading to lower energy bills and fewer maintenance needs.
• Encourages industry improvement – Continual improvement is promoted through regular audits and staff training.
• Supports legal compliance – It helps businesses comply with industry regulations, reducing the risk of legal issues.

When you achieve your PAS 2030 certification with us, it will be accredited by the United Kingdom Accreditation Service (UKAS). UKAS accreditation is a key part of the confidence we can guarantee our clients. Our UKAS-accredited PAS 2030 certification comes with the coveted Crown & Tick mark, which proves to your clients that it is supported by the authority and credibility of a government-appointed accreditation body.

The PAS 2030 certification usually lasts 12 months from inspection. During this time, your business is expected to maintain compliance with all the requirements outlined in the PAS 2030 standard. However, maintaining this certification is not a one-time process – it requires continual effort and adherence to standards. Annual surveillance audits are needed for ongoing compliance.

The purpose of the Green Deal Quality Mark is to build trust and confidence in the Green Deal amongst the public and stakeholders. The Quality Mark can be used by all Green Deal assessors, providers, installers and by certification bodies on identifying documents and any marketing materials. To download a copy of the Green Deal Quality Mark badge and guidelines, please click here for our certification badges page.

TrustMark is the Government-Endorsed Quality Scheme for work a consumer chooses to have carried out in or around their home. When a consumer uses a TrustMark Registered Business, they know they are engaging an organisation that has been thoroughly vetted to meet required standards and has made a considerable commitment to good customer service, technical competence and trading practices.

TrustMark works through a network of expert Scheme Providers to help registered businesses consistently meet these standards, giving homeowners greater confidence and peace of mind when selecting a service provider.

Find out more about our TrustMark Licence Plus services.

1. Credibility – Being part of a government-endorsed Quality Scheme gives your business added credibility. It shows customers that you meet high standards of quality, technical competence and customer service.
2. Reassurance – TrustMark registration reassures homeowners that your business has been thoroughly vetted, making them more likely to choose you over non-registered competitors. This can turn into more leads and projects.
3. More opportunities – Businesses are often required to participate in initiatives like ECO and the Green Homes Grant. This opens up opportunities to access funding and reach more clients.
4. A symbol of quality – Displaying the TrustMark logo helps your business stand out in the market. It is a recognised symbol of quality that can be used in your marketing materials to attract more customers.
5. A source of knowledge – TrustMark provides access to industry best practices, training and guidance, helping your business stay up-to-date with regulations and improve its service offerings.
6. Support – Should customers have any issues, TrustMark offers dispute resolution services, providing an extra layer of support and building further confidence in your services.
7. Directory listing – Registered businesses are listed in the TrustMark online directory, making it easier for consumers to find and contact you.

The process is straightforward and our team is here to guide you every step of the way:

1. Apply

• Contact us to receive an application form to complete in conjunction with PAS 2030.
• Submit your application form.
• Make a payment for the TrustMark assessment and registration.

2. Review

• We will assess your application against the TrustMark criteria.
• If there is information missing, we may ask you to submit further details.
• When we are satisfied you meet the criteria, you will be notified.

3. Listed

• Your registration will be uploaded to the TrustMark register within 48 hours of approval.
• You will appear on the TrustMark register, allowing customers to find your business.
• You can access all of the TrustMark benefits.

• Step 1 – Gather evidence and raise concerns with the business involved in the installation of work.
• Step 2 – Set out details of expectations and keep a record of any correspondence.
• Step 3 – If no resolution is found, escalate to the certification body/scheme provider.
• Step 4 – If your installer is certified by British Assessment Bureau you can contact 0191 222 0306 or [email protected] to request a complaint form.
• Step 5 – Complete and return the complaints form in full.
• Step 6 – Receive an acknowledgement of complaint within 3 days.
• Step 7 – A full investigation will be conducted with the business involved and results will be provided within 21 days.
• Step 8 – If no resolution is reached then the option to access ADR (Alternative Dispute Resolution) may be offered.

Click here to access all the key TrustMark documents along with helpful guides and information.

Click here and complete the search using your postcode and work type to identify a suitable business.