TrustMark Licence Plus was launched by TrustMark, a UK Government-backed quality program, to raise standards in home improvement, repairs, and energy efficiency.
It was built upon the foundation of the original TrustMark certification, which focuses on showing quality and consumer protection in trades.
TrustMark Licence Plus aims to spread quality assurance across many trades in the home improvement industry, ensuring consistent and high-quality services.
To comply with all work carried out under TrustMark Licence Plus and achieve certification, work must be lodged in the TrustMark Data Warehouse, which includes undergoing specific audit processes.
The process includes three main stages:
Stage 1: Property Assessment
Stage 2: TrustMark Registration
Stage 3: Project Completion
This process upholds high standards for quality and compliance in home improvement projects.
Certification involves a thorough evaluation process to ensure businesses meet the standards of TrustMark Licence Plus. It is essential that all requirements, including documentation and regulatory compliance, are met.
Once verified, businesses receive certification, which demonstrates their commitment to high-quality service and compliance. Regular reassessments are conducted to verify continued compliance and quality assurance in accordance with TrustMark Licence Plus guidelines.
TrustMark License Plus is a UK government-endorsed quality scheme demonstrating that tradespeople meet high standards in the home improvement and repairs sector. It covers various trades and services, providing a mark of quality for consumers seeking reliable contractors.
TrustMark involves a thorough vetting and assessment process that evaluates a business’s technical skills, customer service and trading practices.
By choosing TrustMark-registered tradespeople, consumers gain confidence that they are hiring professionals committed to delivering quality work and adhering to industry regulations.
TrustMark also offers a dispute resolution service to protect consumer interests, making it a trusted choice for home improvement projects.
TrustMark Licence Plus and PAS 2030 serve different purposes within the home improvement sector.
TrustMark Licence Plus is a quality assurance scheme focused on a wide range of home improvement trades, specifically supporting energy efficiency retrofits as part of the UK’s Net Zero targets.
In contrast, PAS 2030 is a specification only for the installation of energy efficiency measures, detailing technical requirements for installers to support compliance with government schemes like the Energy Company Obligation (ECO).
While both certifications have a focus on quality and compliance, TrustMark covers a broad variety trades, whereas PAS 2030 is specific to energy efficiency.
Whether you need both TrustMark Licence Plus and PAS 2030 depends on your business focus.
TrustMark Licence Plus is broader, covering various trades, while PAS 2030 is specific to energy efficiency installations.
If your work involves energy efficiency projects under government schemes, both certifications can enhance credibility and support compliance.
Yes, achieving a TrustMark Licence Plus is beneficial for both tradespeople and consumers.
For tradespeople, it offers a mark of quality that distinguishes them in a competitive market, potentially leading to more business opportunities. Consumers benefit from the assurance that TrustMark-registered tradespeople meet high standards of quality and service, providing peace of mind during home improvement projects.
Additionally, TrustMark offers a dispute resolution service, which adds a layer of protection for consumers, making it a valuable choice for demonstrating quality in home improvement and repair services.
Licence Plus offers numerous benefits for installers, including:
TrustMark Licence Plus is not free.
Companies pay a fee to undergo the assessment process and achieve this enhanced level of certification. The fee covers the cost of additional evaluations and checks to verify that businesses meet the higher standards required for Licence Plus.
