TrustMark Licence Plus

Demonstrate competence in domestic retrofit work

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What is TrustMark Licence Plus?

The Licence Plus Scheme enables TrustMark Registered Businesses to take on domestic retrofit energy efficiency work.

Joining the Licence Plus Scheme can:

  • Open new opportunities
  • Work with UK Net Zero objectives
  • Enhance your reputation
What is TrustMark Licence Plus

What Are the Benefits of TrustMark Licence Plus?

Win more business

Win New Business

Stronger-reputation

Enhanced Credibility

Product-quality-assurance

Quality Assurance

Boosted-customer-confidence

Customer Confidence

Comply-with-regulations

Regulatory Compliance

competitive-advantage

Competitve Advantage

Integrated-Process

Operational Efficiency

Continuous-Improvement-Culture

Continual Improvement

Overview of TrustMark Licence Plus

To comply with all work carried out under Licence Plus and achieve it, you need to follow the process below. The flow chart below illustrates how this works.
TrustMark Licence Plus workflow

TrustMark Licence Plus FAQs

What is TrustMark?

TrustMark delivers consumer confidence through its expert network of Scheme Providers and their Registered Businesses. TrustMark Scheme Providers commit to meeting the Framework Operating Requirements and ensuring their Registered Businesses maintain required standards of technical competence, customer service and trading practices.

Established in 2005, TrustMark operates within a Master Licence Agreement issued by the Government’s Department for Business, Energy and Industrial Strategy (BEIS).

TrustMark licences and audits over 35 Scheme Providers with over 15,000 Registered Businesses. These encompass 156 different service types and include everything you might expect: plumbers, electricians and builders, to a few you might not: carpet cleaners, landscape gardeners and leadwork specialists, plus most trades in-between.

Why choose TrustMark Licence Plus?

Increased Credibility

TrustMark is a well-respected accreditation that is recognised and trusted by consumers. By achieving TrustMark Licence Plus, businesses can demonstrate their commitment to quality, customer service, and professionalism. This can help to increase credibility and trust, leading to more sales and repeat business.

Access to New Business Opportunities

TrustMark Licence Plus provides businesses with access to new business opportunities. TrustMark is recognised by many organisations, including local authorities, housing associations, and insurance companies. By achieving TrustMark Licence Plus, businesses can gain access to these organisations, which can lead to new contracts and a wider customer base.

Improved Efficiency

TrustMark Licence Plus provides businesses with access to a range of resources, including training, technical support, and business advice. These resources can help businesses to improve their efficiency, reduce costs, and increase profitability. This can help businesses to remain competitive in a challenging economic environment.

Increased Customer Satisfaction

TrustMark Licence Plus requires businesses to adhere to strict quality standards, which can help to improve customer satisfaction. By providing high-quality services, businesses can increase customer loyalty, leading to more repeat business and positive reviews.

What's the difference with PAS 2030 and Licence Plus?

TrustMark Licence Plus demonstrates compliance and consumer protection for installing measures in the “Able to Pay” retrofit market without requiring PAS 2035. For ECO4, LAD, HUG, SHDF, and other national frameworks, PAS2030/35, MCS, and TrustMark Registration are required.

Existing British Assessment Bureau PAS 2030 certification holders can add the scope for Licence Plus, and new applicants will be offered Licence Plus as part of their certification package. To obtain Licence Plus, a business must be a TrustMark Registered Business, and we can provide TrustMark Registration and Licence Plus if needed.

What are the benefits of Licence Plus for the installer?

Licence Plus may give businesses access to green finance and potential future government schemes going forward.

I am a business with a TrustMark Licence Number, how do I get involved in Licence Plus?

You will need to discuss this with British Assessment Bureau. They can allocate those codes against your business.

What is ECO+? (Great British Insulation Scheme)

ECO+, now known as Great British Insulation Scheme, will be an addition to the current ECO4 scheme to deliver the rapid installation of energy efficiency measures to households, including:

  • those with the lowest income
  • those in the least energy-efficient homes in the lower council tax bands. However, with the significant increase in energy bills, the government intends up to 80% of ECO+ to help a wider customer base who are currently not eligible for support under existing government-backed energy efficiency schemes.

The UK Government intends to lay necessary legislation for the scheme to launch in spring 23 and run until March 26. However, the government also plans to work with energy suppliers to explore the potential for some earlier delivery in 2023.

Further information can be found here: https://www.agilityeco.co.uk/news/great-british-insulation-scheme

Do I need to have Licence Plus/TrustMark registered to be able to participate in ECO+? (Great British Insulation Scheme)

This has yet to be confirmed and is subject to the outcomes of the industry consultation currently being carried out by the Department of Business, Industry & Energy (BEIS).

Can a registered business obtain Licence Plus through more than one TrustMark Scheme Provider for a licensed trade?

No, the rules of Licence Plus state that a Registered Business can only be licenced for one trade with one TrustMark Scheme Provider

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