Trust & Governance
UKAS accreditation
UKAS accreditation provides independent assurance that British Assessment Bureau, part of Amtivo Group, operates with the governance and competence required of an accredited certification body.
Our certificates carry the UKAS Crown & Tick mark, signalling that our certification has been delivered under the UK’s Government‑endorsed accreditation framework.
Learn more about UKAS accreditation.
IOSH Approved Training Provider
Amtivo in the UK is an IOSH-approved training provider. We are approved by the Institution of Occupational Safety and Health, the world’s leading professional body for health and safety, to deliver its internationally recognised courses, including IOSH Managing Safely and IOSH Working Safely.
IASME approval
As an IASME-licensed certification body, it provides independent assurance. Amtivo offers Cyber Essentials and Cyber Essentials Plus certification to the National Cyber Security Centre’s (NCSC) accreditation framework.
Amtivo Assurance, LLC
Amtivo’s SOC 2 examinations are performed by Amtivo Assurance, LLC, a certified public accounting (CPA) firm. SOC 2 examinations must be performed by a CPA firm licensed under AICPA professional standards. We are licensed in Florida under firm license number AD72535, and we work with clients across the United States and internationally. Examinations are performed under our Florida license following AICPA professional standards. Where a US state requires us to register locally, we do, and we check the registration requirements for every client before work begins. Our principal place of business is: 90 Fort Wade Road, Suite 100, Ponte Vedra, Florida 32081, or reach the team at +1 303 645 4007.
Impartiality policy
We recognise the critical role of impartiality in conducting our management system certification activities.
We implement clear processes to safeguard impartiality and manage potential conflicts of interest. Auditor assignments are made to ensure independence and objective, evidence-based findings.
Read our impartiality policy.
Complaints and appeals
To share feedback or file an appeal, please fill out our Feedback & Appeals form.
Clients wishing to discuss feedback or concerns about our certification services can refer to our complaints process for more details.
End users with complaints about a certified installer should contact our consumer support team at pas2030complaints@british-assessment.co.uk.
At British Assessment Bureau, we commit to:
- Recording all complaints
- Reporting performance and outcomes to senior management
- Implementing service delivery changes when needed
- Publicising service improvements
For feedback on other aspects of our service, please visit our contact us page.